Question: Is Scottish Power a good energy company?

Is Scottish Power better than British Gas?

Verdict: Is British Gas better than ScottishPower? While neither firm is likely to be the cheapest in your area, it looks like British Gas takes the lead when it comes to the overall rankings. … In most other areas, the 2 firms are broadly similar in what they provide their customers.

What is wrong with Scottish Power?

The trouble with Scottish Power is that it repeatedly fails to address the problem when bills are contested. The utilities giant, rated “one star” by 96% of reviews on Trustpilot, was the most complained about energy supplier last year, with 8,441 cases referred to the Energy Ombudsman.

Is Scottish Power a bad company?

verdict on Scottish Power. Last year Scottish Power ranked lowest of the big energy companies, but this time it isn’t quite at the bottom. Scottish Power’s customers rate the clarity of its bills, customer service and complaints handling as poor and its value for money as very poor.

Has anyone had problems with Scottish Power?

Scottish Power, which has more than three million customers, received the most complaints of any Big Six supplier last year, with 8,441 cases referred to the Energy Ombudsman in the 12 months to September 2019. Inaccurate bills and customer service issues were the biggest gripes.

THIS IS FUN:  Is my girlfriend entitled to half my house Scotland?

Is ScottishPower the worst customer service?

Glasgow-based ScottishPower has been rated one of the worst five businesses in Britain for customer services in new research by the consumer organisation Which? Only Ryanair was considered less customer friendly than Scottish Power which was rated second-worst out of 100 popular British brands.

Are ScottishPower putting prices up?

In March 2021, ScottishPower announced it would be raising prices on its Standard tariff by 9% in line with the new price cap. This price rise will came into effect from 1 April and translated to an average £96 increase in bills. The ScottishPower price rise will only affect customers on the supplier’s Standard tariff.

Which is the best energy supplier in UK?

Here we look at the best energy companies in 2021:

  • Outfox the Market. The best energy supplier for 2021 as rated by customers is Outfox the Market. …
  • Octopus Energy. …
  • Avro Energy. …
  • People’s Energy. …
  • Pure Planet. …
  • Npower. …
  • Scottish Power. …
  • SSE.

Why has my ScottishPower bill doubled?

If the meter readings look right, it’s likely that your energy use has increased over the billing period. This could be due to the time of year – for example in winter you’re likely to use more energy than you do in summer.

Are Scottish Power being investigated?

Energy regulator Ofgem is investigating ScottishPower in a bid to determine if the supplier breached rules around its smart meter obligations. Specifically, Ofgem is looking at its obligations to install smart meters for domestic customers in 2019.

THIS IS FUN:  How bad is inequality in the UK?

Why is Scottish Power customer service so bad?

It’s basically because Scottish Power failed to treat its customers fairly over a sustained period of time.” … Many customers had to wait for unacceptably long periods before their calls were answered, while complaints were handled poorly and took too long to be resolved, Ofgem said.

Is Scottish Power part of British Gas?

Scottish Power is a vertically integrated energy company based in Glasgow, Scotland. It is a subsidiary of Spanish utility firm Iberdrola.

Type Subsidiary
Founded 1990
Headquarters Glasgow, Scotland, UK
Products Electricity and natural gas
Revenue £5,446.1 million (2006)