Frequent question: Can I contact UK Customs about a parcel?

Can I call customs about a package UK?

If you have a specific question about the duties / taxes for a parcel that’s being sent to you, you need to contact the HM Revenue and Customs team on 0300 200 3700. You can also find more information about tax and customs on goods sent from abroad on the gov.uk website.

How long does it take for a package to clear UK customs?

The UK Customs clearance process usually takes a matter of minutes or hours but it can take days or even weeks if there’s something wrong / missing, or your goods need to be inspected.

Why is my parcel stuck in UK customs?

Often, shipments are held up in customs to check that the contents of the package and the value of the goods were declared accurately. There is little that can be done to stop or speed up these random checks and attempts to such may just be a waste of time.

Can I contact customs?

Should you have any questions, please contact the U.S. Customs and Border Protection (CBP) Information Center. Office Hours: Monday – Friday: 8:30 a.m.- 5:00 p.m. Eastern Standard Time (EST). For General Inquiries call: 1-877-227-5511.

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How do I contact the UK customs email?

email the NCH1 and supporting paperwork to nch@hmrc.gov.uk (do not combine the NCH1 form with the supporting paperwork)

How do I get custom clearance UK?

Get UK customs clearance when importing goods into the UK: step by step

  1. 1 Check if you need to follow this process Show. …
  2. Step 2 Set up your business for making import declarations Show. …
  3. Step 3 Check if you can make the customs process quicker Show. …
  4. Step 4 Register to import goods with restrictions Show.

Are UK customs delayed?

Having already delayed their introduction by six months from April 1, the government has now pushed the need for full customs declarations and controls back to Jan. 1, 2022. Safety and security declarations will be required from July 1 next year.

Do UK customs check every parcel?

Does customs check every package? The short answer is yes. Customs checks all inbound international packages and mail.

Why is my item being held in customs?

‘Held at Customs’ means the package you are sending to the destination country is held by the officials of the importer country’s customs office. These government bodies hold the packages until they ensure that only permissible items cross their border and the taxes (Duties & Excise) are paid for the import.